Detail-oriented Logistics and Administrative Support professional with over 2 years of experience in operations, customer service, data management, and coordination. Proven track record supporting end-to-end logistics processes — shipment tracking, documentation, inventory coordination, and schedule management.
Skilled in high-volume data entry, order processing, and record maintenance with exceptional accuracy. Adept at managing calendars, reports, and communications in fast-paced environments. Proficient in Microsoft Office, Google Workspace, and logistics/CRM systems. Known for improving workflow efficiency, reducing errors, and maintaining clear cross-team communication.
Key Competencies
🏥 Medical Admin
Patient triage & care tracking
Health risk identification
Medical record filing
Telehealth support
📊 Data & Analytics
High-volume data entry
Data validation & discrepancy resolution
Report preparation & analysis
Performance tracking
📅 Admin Support
Calendar & appointment management
Meeting coordination & minutes
Document management
Invoicing & payment processing
🤝 Customer Service
Email & phone support
Active listening & empathy
Debt collection & tracking
Client confidentiality & data privacy
Tools & Programs
Visual overview of the platforms and tools used across file management, content creation, communication, and productivity.
File Management
SFTP / FileZilla
Content & Social Media
Canva, Facebook, Instagram, LinkedIn
Communication
Zoom, Skype, Google Meet, WhatsApp
Productivity
Google Workspace, Microsoft Office, ChatGPT, Grammarly
Current Role · Nov 2024 – Present
Custom DataAnalyst — Reliable Logistics Inc
Remote · Cavite City, Philippines
Data Integrity
Validate and cross-reference data against source documents, significantly improving data integrity and reliability.
99%+ Accuracy
Enter and manage high-volume datasets across databases, spreadsheets, and internal systems, consistently maintaining 99%+ data accuracy.
Process Improvement
Standardized data formats across multiple platforms, increasing reporting consistency and usability. Contributed to process improvements that reduced data entry errors by approximately 25%.
Reporting
Compile, analyze, and present data through structured reports and summaries, supporting timely and informed management decisions.
Oct 2020 – Jan 2025
Private Caregiver — Santos Family
Onsite · Cavite City, Philippines
Patient Care
Delivered comprehensive, personalized care ensuring comfort, dignity, and safety
Assisted with mobility and accompanied patients to medical appointments and hospital visits
Monitored, recorded, and reported vital signs enabling prompt health interventions
Daily Operations
Managed daily bed care including hygiene support, diaper changes, linen replacement, and bed baths
Planned and prepared nutritious, diet-compliant meals based on medical and personal requirements
Maintained a clean, safe, and organized environment contributing to patient well-being and recovery
Oct 2022 – Jan 2023
Collection Specialist — Luckysell Lending
Onsite · Laguna, Philippines
1
Client Outreach
Contacted clients to follow up on outstanding payments and loan obligations.
2
Negotiation & Documentation
Negotiated payment arrangements to recover delinquent accounts while maintaining positive client relationships. Documented client interactions and payment statuses for accurate record-keeping.
3
Compliance & Reporting
Monitored accounts and reported on collection progress to management. Ensured compliance with company policies and relevant regulations during collection activities.
Education & Certifications
Bachelor of Science in Psychology
Colegio San Agustin
National Certificate II in Caregiving
TESDA Certified
National Certificate II in Healthcare Services
TESDA Certified
Basic Life Support
Certified
Why Work With Bren?
2+
Years of Experience
Across logistics, caregiving, and data operations
99%+
Data Accuracy
Consistently maintained across high-volume datasets
25%
Error Reduction
Achieved through process improvements at Reliable Logistics
4+
Years in Caregiving
Personalized patient care for the Santos Family
Bren brings a reliable, organized, and results-driven approach — with a strong focus on operational efficiency and customer satisfaction.
Let's Connect
Ready to bring structure, accuracy, and reliability to your team? Reach out today.